Strengths

As a product content designer, I’m uniquely good at:

• Simplifying and articulating complex concepts

• Organizing information

• Making products more intuitive and human

• Getting people excited about products

• Mitigating privacy, integrity, legal and regulatory risk

2. People and business problems

My strengths lend well to solving big people problems and product opportunities, such as:

• Comprehension— Establishing mental models and simplifying complex concepts to remove user confusion as a barrier to entry and retention. CD responsibilities include: messaging hierarchies, taxonomies, privacy disclaimer simplification, terminology, in-product education.

• Discoverability— Increasing awareness and engagement of our experiences through information architecture and in-product comms. CD responsibilities include: IA, value props, notification frameworks, upsell strategies (i.e. Quick Promotions).

• Trust— Helping people feel safe, and mitigating privacy, integrity, legal and regulatory risk on our platforms. CD responsibilities include: UX strategy, PXFN + legal alignment, mitigation + safety frameworks, voice/tone explorations.

• Innovation— Baking UX thinking, smart testing plans and content rigor into 0-1 feature development so new experiences are thoughtful, useful and extensible. CD responsibilities include: product strategy, A/B content testing, naming + terminology, PXFN alignment, research support, new-user education.

• Brand + sentiment— Shirting perception and sentiment through in-product positioning, feature promotion, and voice and tone. CD responsibilities include: naming, tone explorations, sentiment mapping, PMM.market research support, in-product comms, positioning.

• Cohesion— Developing and maintaining high-quality content systems, patterns and terminology so it’s intuitive to use our products across apps, surfaces and locales. CD responsibilities include: content standards + patterns, brand architecture, localization testing, terminology alignment + documentation.