Basic case study answers these questions:

  1. The Project

    • What was the problem and what was the goal?

    • Who were the main stakeholders?

    • What was your role?

    • What constraints were you working with?

    • What was your timeline?

  2. Your UX process:

    • How did you make decisions based on user research?

    • How did you collaborate with other teams, designers, and PMs to learn as much as possible about user needs?

  3. Your creative process:

    • How did you iterate on copy"?

    • Why did you choose the words you did?

    • What were other explorations that didn’t succeed?

    • How did you make final decisions on copy?

  4. The final product and result:

    • You don’t need to share confidential information, but we need to know how you measured success. Did you use analytics, testimonials, reviews?

    • How long did it take?

    • What were the main lessons learned?

    Don’t feel like you need to create long-winded copy for a case study. Make it easy to read and scan, using subheads and bullet points.